Top IT Challenges of Working Remotely and How to Overcome Them

Amid the current Coronavirus outbreak (COVID-19), a lot of employers and contractors worldwide are being advised to work from home. Users, servers, apps, and Smart Internet of Things (IoT) devices can be located everywhere, and this is a transformation for everybody.

A remote-based lifestyle can certainly offer advantages for both businesses and employees, but it has its own set of challenges, especially when it comes to IT. These are our top challenges of working remotely:

1. Security hygiene

IT security staff need insight into the security hygiene of user devices and must be able to set access permissions based on user and device trust. Plus, your organisation needs to log and inspect all web traffic for greater transparency, control, and protection with cloud-based secure web gateway functionality.

2. Mobile phones

An office device (with the mobility app) gives a true means of ‘mobility’ for remote workers. They essentially have their office phone and capabilities in the palm of their hand – and anywhere they may go. When using a mobile app all calls can be routed through your business phone system or you can call directly using WiFi.

3. No lack of isolation

Working remotely doesn’t have to mean working alone. There is an unprecedented increased in remote work around the world due to COVID-19, and companies are implementing new remote working practices, that can also help teams to combat isolation. For example, WebEx has become the key for a remote company culture.

4. Remote VPN access

A remote VPN access means your remote employees can log on to your office network from anywhere that has access to the internet. But, as the ongoing coronavirus outbreak has led many employees to work from home, organisations must follow some tips to properly secure enterprise VPNs in a new alert, as cybercriminals will likely focus their attacks on VPN security flaws.

5. Laptops

This might be the dilemma of some organisations: desktop or laptop? Mastering remote working is all about finding the right tools to stay productive and connected with your colleagues. Whatever your business priority, there are dozens of different business laptop options, although surge in home working threatens laptop shortage.

6. Business interruption

During these unprecedented times, companies are also striving to adapt quickly to events beyond our control. Companies need to rethink their approach to risk, despite the operational changes and potential disruptions that could have an impact on their industry.

How could we possibly prepare our businesses and society? To ease this transition and to embrace the evolving workforce into a digital transformation, we’re here to help.